Return policy

We strive to ensure you are completely satisfied with your purchase. If for any reason you are not entirely happy, we are here to assist you with our return process.

Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition as you received it.
  • The item must be in its original packaging.

Return Window

You have 14 days from the date you received your items to request a return.

Refund Process

Once we receive your returned item, our team will inspect it and process your refund. Please allow 5 to 10 business days for the refund to be credited back to your original payment method.

How to Start a Return

If you wish to initiate a return, please contact our support team to get started. Please send an email to zhang858318@gmail.com to obtain the return address and further instructions regarding your shipment.

If you have any further questions or require additional assistance, please do not hesitate to reach out to us at zhang858318@gmail.com.